START THIS JULY! Customer Service Representative - Company Asset Provided!
Ascendion Cebu Full-time
JOIN ASCENDION — WHERE CUSTOMER CARE MEETS OPPORTUNITY!
We're looking for 36 passionate and driven Customer Service Representatives to join our growing team! If you're a strong communicator who enjoys solving problems and providing exceptional service, this is your chance to grow your career with us.
What You'll Do:
- Serve customers by answering inquiries, resolving issues, and providing information about our products and services.
- Open and maintain customer accounts by accurately recording and updating information.
- Clarify complaints, determine the root cause, and provide timely solutions.
- Use clear, jargon-free communication to ensure customer understanding.
- Ask the right questions to fully understand the customer’s concerns.
- Build cooperative and trust-based relationships with customers.
- Take ownership of the call and ensure follow-through for full resolution.
- Set and manage realistic expectations for problem resolution timelines.
What We’re Looking For:
- At least a High School Graduate / Senior High School Graduate.
- Minimum 6 months BPO experience (voice account preferred).
- Excellent verbal and written English communication skills.
- Must reside in Cebu City or nearby areas.
- Willing to work onsite with a shifting schedule at Cebu Business Park.
- Can start immediately (Start date: July 29).
What You’ll Get:
- Competitive salary up to ₱24,000
- HMO on your first day (with 2 FREE Dependents)
- Provided equipment
- Fast 1-Day Hiring Process
- FREE LUNCH if you walk in between July 21–25
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