Customer Support Representative
ManpowerGroup Cebu Full-time
Works directly with customers to resolves recurring or standard problems
- Provides daily and weekly incident tracking sheets to report on performance
- Reviews incident history to determine recurring faults
- Provides technical support and assistance to clients and businesses regarding hardware and software issues • Provides support with installing, configuring, and updating hardware and software, as well as fixing any issue related to the equipment that may come up on a daily basis
- Allocates engineer appointment times for jobs requiring multiple resources on-site
- Updates work orders and provides status information
- May respond to escalated calls
- Participates in product set or customer base training
- May implement remote fixes relying on guided search for diagnosis across multiple products
- Applies troubleshooting checklists
Talent Outsourcing Channel SolutionsCebu City
Talent Outsourcing Channel Solutions is hiring a Full time Customer Service Representative role in Cebu City, Central Visayas. Apply now to be part of our team.
Job summary:
• Flexible hours available
• No experience required for this role...
NEZDA Technologies, Inc.Cebu City
CUSTOMER SERVICE REPRESENTATIVE | START ASAP
Work Setup: Onsite, Davao
Work Schedule: Nightshift
Qualifications:
• Preferably with at least 6 months of BPO experience.
• Open to SHS/College graduates without experience.
• Must be willing...
TTEC Customer Care Management Philippines IncCebu City
Job Description
Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Customer Service Representative working onsite in Cebu, you'll be a part of bringing humanity to business.
#experienceTTEC...