(Sales) Customer Service Representative
MQ Group Makati Full-time
Sales) Customer Service Representative
- Makati City | Full-Time
- Earn more with performance-based sales team incentives!
About the Role
Join a leading company in the film, broadcast, and live events industry as a (Sales) Customer Service Representative and be part of a team that supports creative professionals behind the scenes. In this role, you will deliver excellent customer service, handle inquiries, and ensure a smooth and professional client experience across multiple channels.
Key Responsibilities- Respond to customer inquiries via phone, email, and chat
- Provide accurate information on products, pricing, and availability
- Coordinate with internal teams to ensure customer needs are met
- Maintain accurate records through data entry in various systems
- Resolve customer concerns in a timely and professional manner
- Perform other tasks as assigned by the Supervisor/Manager
- Bachelor’s degree or relevant work experience
- Strong written and verbal communication skills
- Customer-focused with strong problem-solving skills
- Detail-oriented and highly organized
- Willing to work in Makati City
- ? Competitive salary + performance-based incentives
- ? Career growth and learning opportunities
- ? Exposure to globally recognized brands and cutting-edge technology
- ? Collaborative and supportive team environment
About MQ Lightings
M.Q. Lightings Enterprises, Inc. has been a trusted leader in the Philippine film, broadcast, stage, and live events industry since 1989. We represent over 50 globally recognized brands and provide world-class equipment, technical expertise, and reliable service to creative professionals nationwide.
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