Front office agent - Quezon City
Quezon City Full-time
Greet and welcome guests upon arrival warmly and professionally
- Check guests in and out efficiently and accurately
- Manage room reservations, cancellations, and modifications using the property management system (PMS)
- Answer phone calls, respond to inquiries, and provide information about the hotel/services
- Handle guest complaints and resolve issue promptly and courteously
- Coordinate with housekeeping and maintenance departments to ensure room readiness
- Process payments, issue receipts, and maintain accurate records
- Maintain a clean and organized front desk area
- Provide concierge services such as booking transportation, recommending local attractions, and assisting with special requests
Quezon City
About the role
We are seeking a friendly and professional Front Desk Associate to join our team at Pacific Skyloft Residences Condominium Corporation in Sampaloc, Manila City, Metro Manila. This is a full-time position that will play a crucial role...
Bahama Realty & Development CorporationMakati, 11 km from Quezon City
experience in front desk services in a hotel setting.
• Highly motivated with energetic personality and has a strong commitment to excellent customer service.
• Ability to maintain composure in any and all stressful situations.
• Excellent verbal...
Remedy Skintech, Inc.Manila, 10 km from Quezon City
The Front Desk Associate is responsible for performing tasks to support the day-to-day operations of the company. She will be responsible for assisting and managing the concerns of the new and existing clients and will help achieve the sales target...