System Administrator

• Create, update, and manage user accounts, mailboxes, and access permissions across both local and cloud environments. Provide support for Microsoft 365 services, including Outlook and Office apps;
• Manages the day-to-day operations of LTO-IT system by monitoring, maintenance and provide support to district office (DO) servers and ensure high availability and attain acceptable level of system performance;
• Responds to issues, problems and concerns escalated by Customer Care and other support groups related to systems administration function in a timely manner;
• Isolates problems and collaborate with other support groups or to Sr. Systems Administrator for proper action;
• Provide assistance in recovering files and databases from workstations or servers that have encountered hardware or operating system problem both on premise and in cloud;
• Setup, install and configure workstations used by Stradcom-based employees such as operating system, M365, MS Office, Outlook, internet browser, and other software purchased by the company as needed;
• Conduct troubleshooting (ad-hoc technical team member for onsite isolation of abnormal behavior of the LTOIT system);
• Administer and provides support to interconnectivity projects;
• Submit reports required by the department manager or management (Weekly, Monthly or ad-hoc reports);
• Ability to assume ownership, accountability and leadership to a given tasks;
• Need to possess a high level of patience and professionalism when working with other employees;
• Compliance with Stradcom policies like conduct, dress code, absenteeism, tardiness, etc.; and,
• Performs other job-related tasks that may be assigned by immediate superiors from time to time.

Educational Attainment:

• B.S. in Computer Engineering, Computer Science or any 4-year IT related course; and,
• Certification in Microsoft Azure in a plus.

Work Experience:

• Must have at least 3 years of relevant experience;
• Hands-on experience managing Microsoft Azure environments and services; and,
• Familiarity with Microsoft 365, virtualization platforms, and hybrid cloud setups.