Customer Support & Sales Representative

placeCebu scheduleFull-time calendar_month 

Role Overview:

Acts as the frontline for client relationships-managing support inquiries while also

actively driving sales through outreach and conversions.

Key Responsibilities:

  • Handle inbound calls, chats, and emails from clients.
  • Onboard new customers and explain Weenn's services clearly.
  • Conduct outbound calls/emails to potential leads.
  • Maintain CRM records of client interactions.
  • Collaborate with dispute specialists to provide client updates.
  • Achieve monthly sales and retention targets.

Qualifications:

  • Bachelor's degree in Business, Marketing, or related field (preferred).
  • 2+ years of experience in sales, telemarketing, or customer service (B2B preferred).
Strong English communication and negotiation skills.
  • Proven ability to meet or exceed sales targets.
  • Experience using CRM tools (HubSpot, Zoho, or similar).
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