Computer applications engineer
Job Description
Posted on 8 April 2026JOB SUMMARY:
As the Enterprise Application Support Supervisor, you will lead and oversee the team responsible for providing technical support and troubleshooting assistance for our organization's enterprise applications. Your role involves managing day-to-day operations, ensuring timely issue resolution, and maintaining a high level of customer satisfaction.
QUALIFICATIONS: Bachelor's degree in Computer Science, Information Technology, or related field.
3 Years of experience in application support or a related IT role, with at least 3 years in a supervisory capacity.Strong technical knowledge of enterprise applications and retail applications.
Understanding of database concepts and SQL query languages
Strong technical knowledge of enterprise applications, such as JDA, Netsuite , WMS, Data warehousing, POS Application, etc.Experience in coaching, leading and motivating a team to deliver high-quality support services.
Excellent RCA, problem-solving and communication skills.
Ability to work collaboratively with cross-functional teams and manage multiple priorities.
Benefits
Competitive Salary and benefit package
HMO coverage upon regularization
Annual Leave credits with paid time-off during birthdays, bereavement, emergency or health-related cases etc.
Store discounts for all employees if you purchase in our chain of stores nationwide
Qualifications/Requirements
JOB SUMMARY:As the Enterprise Application Support Supervisor, you will lead and oversee the team responsible for providing technical support and troubleshooting assistance for our organization's enterprise applications. Your role involves managing day-to-day operations, ensuring timely issue resolution, and maintaining a high level of customer satisfaction.
QUALIFICATIONS: Bachelor's degree in Computer Science, Information Technology, or related field.
3 Years of experience in application support or a related IT role, with at least 3 years in a supervisory capacity.Strong technical knowledge of enterprise applications and retail applications.
Understanding of database concepts and SQL query languages
Strong technical knowledge of enterprise applications, such as JDA, Netsuite , WMS, Data warehousing, POS Application, etc.Experience in coaching, leading and motivating a team to deliver high-quality support services.
Excellent RCA, problem-solving and communication skills.
Ability to work collaboratively with cross-functional teams and manage multiple priorities.
Benefits
Competitive Salary and benefit package
HMO coverage upon regularization
Annual Leave credits with paid time-off during birthdays, bereavement, emergency or health-related cases etc.
Store discounts for all employees if you purchase in our chain of stores nationwide
Work location
MANDAUE CITY, CEBU
Remarks
No additional remarks
Apply now