Legazpi - Field Service Engineer-Bicol

Key Responsibilities:

• Perform installation, configuration, and maintenance of equipment and product solutions
• Diagnose and troubleshoot technical issues to determine root causes and implement effective solutions.
• Conduct regular inspections and preventive maintenance to ensure equipment reliability.
• Respond promptly to service calls, resolving customer issues on-site or remotely.
• Collaborate with internal teams to escalate and resolve complex technical challenges.
• Train customers and end-users on proper equipment operation and maintenance.
• Maintain detailed service records and prepare reports on performed activities.
• Stay updated on product advancements and industry best practices to provide innovative solutions.

Qualifications:

• Bachelor’s degree or diploma in Engineering, Electronics, Mechanical Engineering, or a related field.
• Experience as a Field Service Engineer or in a similar technical role.
• Strong problem-solving and analytical skills with hands-on technical expertise.
• Solid communication and interpersonal skills to interact with customers and team members.
• Ability to work independently and adapt to diverse environments.
• Willingness to travel and work flexible hours as required.
• Preferably currently residing at Bicol or willing to travel to Bicol