Store Supervisor ( Korean Restaurant )

A restaurant store supervisor oversees daily operations, ensuring smooth service and customer satisfaction. Responsibilities include staff management, handling customer inquiries, and maintaining health and safety standards. They may also be involved in hiring, training, and scheduling staff, as well as managing inventory and resolving customer complaints. Key Responsibilities:

• Staff Management:
• Scheduling and delegating tasks to staff.
• Hiring, training, and managing restaurant staff.
• Mentoring employees to improve performance.
• Providing guidance and support to new hires.
• Monitoring staff performance and providing feedback.
• Customer Service:
• Ensuring prompt and friendly customer service.
• Monitoring customer satisfaction and addressing feedback.
• Resolving customer complaints effectively.
• Operational Oversight:
• Overseeing food preparation, presentation, and storage.
• Ensuring compliance with health and safety regulations.
• Maintaining cleanliness and sanitation standards.
• Monitoring inventory and ordering supplies.
• Managing the point-of-sale system and handling payments.
• Financial Management:
• Monitoring cash flow and settling bills.
• Managing budgets and reducing operational costs.
• Tracking sales and expenses.
• General:
• Maintaining positive relationships with suppliers and staff.
• Ensuring the restaurant operates efficiently and profitably.
• Staying up-to-date on industry trends and best practices.
• Promoting the restaurant and attracting new customers.