Customer Service Representative (Voice) | Entry-Level Role

If you are interested in applying for this role, you may drop by at our career hub every Monday - Friday (except holidays) from 9AM-4PM located at:

• Mandaluyong City: Ground Floor, Cybergate 1, Boni, Mandaluyong City
• Quezon City: 3rd Floor, Gateway Mall, Cubao, Quezon City

Accenture in the Philippines is currently looking for talented individuals for our Customer Service Representative.

About the Role: As a Customer Service Representative, you will be performing the following tasks on a daily:

• CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

About You: The ideal candidate will have the following skills and experience:

• Open to college graduates with or without BPO experience
• Also open to high school, senior high school graduates or college undergraduates with at least 2.5 years of BPO experience
• Amenable to work on shifting scheduled and during holidays if needed
• Must be willing to work in Cubao, Quezon City

What’s in it for you? Start your Accenture journey to enjoy these benefits:

• HMO coverage (medical, dental, mental health) from day 1 of employment
• Free medicines for you and your dependents*
• Expanded maternity leave up to 120 days*
• Expanded paternity leave up to 30 days*
• Employee Stock Purchase Plan
• Paid Sick and Vacation Leaves
• Allowances, company bonuses, and performance incentives
• Loyalty and Christmas Gift
• Inclusion and Diversity Benefits
• Flexible working arrangements
• Company-sponsored trainings like upskilling and certification
• Volunteering opportunities
• Terms and conditions apply