Client Account Associate: Marketplace Support
Overview:
The Client Account Associate serves as a dedicated support professional, assisting assigned clients in streamlining their processes, improving efficiency, and ensuring smooth daily operations. This role involves administrative support, data management, communication handling, and problem-solving to help clients achieve their business goals.
Basic Qualification:
Strong organizational, analytical and multitasking skills.
Excellent written and verbal communication skills.
Ability to work independently and proactively.
Proficiency in office tools (e.g., Microsoft Office, Google Suite).
Problem-solving mindset with attention to detail.
Assignment: Marketplace Department
What You'll Do:
Manage pricing, promotions, and discounts for new and existing items through system uploads.
Handle listing errors and optimizations on Amazon, Walmart, NewEgg, eBay, and other active platforms to ensure accuracy and visibility.
Resolve Amazon Error Files and develop Plans of Action for closed or at-risk listings.
Align store categories with marketplace standards for seamless operations.
Collaborate with vendors and merchants on product availability, purchase orders, and inventory updates.
Address JIRA tickets promptly and support issue resolution with the team.
Conduct business analysis to track performance, sales trends, and market insights.
Who You Are:
Minimum 2 years experience in eCommerce. Amazon knowledge is a plus.
Education: Vocational or Four year college degree.
Knowledgeable of Microsoft excel.
Able to work onsite and night shift.Open for entry level or fresh grad
Why Join Us?
Competitive Salary: Php 20,000 - Php 23,000 + Night Differential
Philippine Statutory BenefitsCompany Benefits and Practices
HMO after 30 days with 1 dependent
Dental Coverage
Group Life Insurance (Php100,000)
Yearly Birthday Cake
Token every Work Anniversary
Free Snacks in the Pantry
Paid Leaves
No Email Wednesdays
Free Lunch on First Day
Family Day (potluck every last Friday of the Month)
Free Anti-Rad eyeglasses upon Regularization
Monthly Wellbeing Check (mental health day)