Team Leader - IT Internal Operations | BGC Taguig Site - Iopex Technologies
iOPEX Technologies Taguig Full-time
About the role
As a Team Leader - IT Internal Operations, you will play a crucial role in leading a team of IT professionals at iOPEX Technologies Philippines Inc.' in Taguig City, Metro Manila. This full-time position is responsible for overseeing the efficient and effective delivery of IT services to the internal operations of the company.
What you'll be doing- Manage and coordinate the activities of the IT team to ensure all IT-related tasks and projects are completed on time and to the highest quality standards
- Provide technical guidance and support to team members, assisting them in resolving complex IT issues
- Monitor team performance and identify opportunities for process improvements and staff development
- Collaborate with cross-functional teams to understand and address the IT needs of the business
- Ensure compliance with IT policies, procedures, and industry best practices
- Participate in the planning and implementation of new technologies and systems
- Lead team meetings and provide regular updates to management on team activities and project status
- Minimum of 5 years of experience in an IT supervisory or team leadership role, preferably in a call centre or customer service environment
- Strong technical expertise and hands-on experience in managing IT systems and infrastructure
- Excellent problem-solving and critical thinking skills to quickly identify and resolve IT-related issues
- Proven ability to lead, motivate, and develop high-performing teams
- Strong communication and interpersonal skills to effectively collaborate with stakeholders at all levels
- Certification in relevant IT disciplines or project management would be an advantage
What we offer
At iOPEX Technologies Philippines Inc.', we are committed to providing a supportive and rewarding work environment for our employees. As a Team Leader - IT Internal Operations, you can expect:
- Competitive salary and performance-based bonuses
- Comprehensive health and wellness benefits
- Opportunities for career advancement and professional development
- A collaborative and friendly team culture that values work-life balance
About us
iOPEX Technologies Philippines Inc.' is a leading provider of IT and business process outsourcing services. With a strong presence in Taguig City, Metro Manila, we pride ourselves on our commitment to delivering innovative solutions and exceptional customer service.Join our team and be part of our continued growth and success.
Apply now to become our next Team Leader - IT Internal Operations!
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