Retail Service Associate

The Retail Service Associate is responsible for transaction processing in designated 2GO retail outlets. Transactions include but is not limited to travel ticket booking and issuance, acceptance of documents / parcels / cargo for delivery and shipment, and other related services offered in 2GO outlets.

Job Responsibilities:

• Ensure proper execution of transactions at the outlet for identified services.
• Implement Retail designated processes related to ensuring clean and well operating outlet (e.g. cleanliness functions, proper files / reports, proper display of selling materials, etc.)
• Extend proper customer service and conduct selling / marketing activities as may be assigned.
• Prepare, conduct, and deliver other administrative functions needed (e.g. report filing and submissions, safekeep and security of accepted package and funds, etc. )
• Provide regular and adhoc report and assist in Business Development, direction and execution
• Accurate execution of all transactions to valuable clients

Qualifications:

• Graduate of a 4-year course in Business Administration, Marketing, or Management
• With a minimum of 3–4 years of frontline selling/retail experience in a customer service–oriented environment.
• Can work in a fast-paced environment