Retail Service Associate
2GO Group Baguio Full-time
The Retail Service Associate is responsible for transaction processing in designated 2GO retail outlets. Transactions include but is not limited to travel ticket booking and issuance, acceptance of documents / parcels / cargo for delivery and shipment, and other related services offered in 2GO outlets.
Job Responsibilities:
- Ensure proper execution of transactions at the outlet for identified services.
- Implement Retail designated processes related to ensuring clean and well operating outlet (e.g. cleanliness functions, proper files / reports, proper display of selling materials, etc.)
- Extend proper customer service and conduct selling / marketing activities as may be assigned.
- Prepare, conduct, and deliver other administrative functions needed (e.g. report filing and submissions, safekeep and security of accepted package and funds, etc. )
- Provide regular and adhoc report and assist in Business Development, direction and execution
- Accurate execution of all transactions to valuable clients
Qualifications:
- Graduate of a 4-year course in Business Administration, Marketing, or Management
- With a minimum of 3–4 years of frontline selling/retail experience in a customer service–oriented environment.
- Can work in a fast-paced environment
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