ServiceNow ITOM / Platform Developer
RIDIK Pte Ltd Manila
Job Description
Job Description – ServiceNow ITOM / Platform Developer
Job Title: ServiceNow ITOM / Platform DeveloperExperience: 5–10 Years
Location: Manila
Employment Type: Full-Time
Job Summary
We are seeking a ServiceNow ITOM / Platform Developer with strong experience in ServiceNow platform administration, ITSM processes, integrations, and platform maintenance activities. The ideal candidate should have hands-on experience with clone management, upgrades, monitoring, SLA management, and ticket lifecycle processes.Experience in custom application development on the ServiceNow platform is highly desirable.
Key Responsibilities- Design, develop, and maintain ServiceNow platform solutions and enhancements.
- Configure and support ITSM modules including Incident, Problem, Change, Request, and Service Catalog.
- Develop and maintain integrations using REST APIs, SOAP APIs, Integration Hub, and MID Server.
- Manage CMDB, Discovery, and Service Mapping configurations.
- Perform ServiceNow instance cloning activities and upgrade planning/execution.
- Monitor platform health, performance, integrations, and scheduled jobs.
- Configure and manage SLAs, notifications, workflows, and business processes.
- Develop custom applications using App Engine Studio and ServiceNow development frameworks.
- Create and maintain Business Rules, Client Scripts, Script Includes, UI Policies, ACLs, and Flow Designer workflows.
- Support ticket lifecycle management and platform governance activities.
- Troubleshoot production issues and coordinate with stakeholders for resolution.
- Participate in platform optimization, release management, and continuous improvement initiatives.
- Strong ServiceNow Platform Development experience.
- Hands-on experience with ITSM modules.
- Experience with at least 1–2 ServiceNow Integrations (REST/SOAP/API Integrations).
- Experience in ServiceNow Clone Management and Instance Upgrades.
- Knowledge of SLA configuration and Ticket Lifecycle Management.
- Strong JavaScript and ServiceNow scripting expertise.
- Experience with Flow Designer, Integration Hub, and MID Server.
- Understanding of ServiceNow platform administration and monitoring.
- ServiceNow ITOM (Discovery, Service Mapping, Event Management).
- CMDB administration and governance.
- Custom Application Development using App Engine Studio.
- Performance Analytics and Reporting.
- Azure, AWS, or other cloud integration experience.
- DevOps and CI/CD exposure.
NYGC Services, Inc.Manila
Hiring: Senior RPA Developer | UiPath & Power Automate | Hybrid Setup
• Work Setup: Hybrid
• Employment Type: Full-Time
• Experience Required: 4–6 Years
Job Overview
We are looking for a Senior RPA Developer with strong experience in UiPath...
RIDIK Pte LtdQuezon City, 10 km from Manila
Job Description
Job Description – ServiceNow ITOM / Platform Developer
Job Title: ServiceNow ITOM / Platform Developer
Experience: 5–10 Years
Location: Manila
Employment Type: Full-Time
Job Summary
We are seeking a ServiceNow ITOM / Platform...
Our ClientsMakati, 6 km from Manila
About the Role
We are seeking a skilled Full Stack Developer to design, develop, and maintain modern web applications and cloud-based solutions. This role involves working across both front-end and back-end technologies, building scalable...