Managing Director - Fastfood

Are you a results-driven leader who can turn operational strategy into profitable growth? We’re looking for a Managing Director to lead the charge for a major multi-restaurant franchise group. If you thrive in a fast-paced QSR environment where your leadership directly drives sales, profitability, and network expansion, this is your opportunity to take the helm.

• Strategic Ownership – A seat at the table to shape business direction, influence brand growth, and drive real impact across a multi-area franchise network.
• Scale & Reach – Lead a wide network of restaurants, working directly with franchisees, the franchisor, and key stakeholders to expand market presence.
• Dynamic Work Environment – Move beyond the desk with regular fieldwork, store visits, market analysis, and hands-on operational leadership.
• Performance-Driven Rewards – Competitive compensation and a culture that celebrates hitting sales targets, profitability goals, and expansion milestones.

What You’ll Do

• Develop and execute multi-area business growth strategies, set restaurant-level targets, and ensure alignment with franchisee objectives.
• Monitor performance across your scope, consolidate feedback from Group Managers, and evolve strategies to meet KRA targets.
• Lead market expansion: identify new markets, support franchisees in lease negotiations, oversee new store development, and manage permits, procurement, and project completion.

• Achieve sales targets by developing strategies, analyzing competitor activity, and partnering with the Franchisor’s Operations Director to optimize new product launches.
• Maximize profitability through financial analysis, cost-effective measures, favorable stakeholder negotiations, and expense management without compromising quality.
• Facilitate quarterly business reviews with franchisees to drive operational excellence, explore expansion opportunities, and build capability plans.

• Ensure brand standards by creating FSC & GSC strategies, approving renovations and equipment replacements, and maintaining compliance with legal, operational, and safety standards.
• Mitigate risks: identify potential operational, financial, or reputational risks, and ensure adherence to labor laws, OSH standards, and due process.

• Build talent pipelines: create succession plans for Restaurant and Group Managers, prepare talent supply plans, and develop career paths for key talent.
• Conduct performance evaluations, create development plans based on competency assessments, and coach your team to achieve milestones.
• Support franchisees in building a complete and effective organizational structure.

• Act as the brand ambassador, maintaining integrity and building trust with franchisees, the franchisor, lessors, suppliers, contractors, and government representatives.
• Ensure transparent communication and ethical conduct across all business interactions.

• Education: Bachelor’s degree in Hotel and Restaurant Management, Business Management, Marketing, or a related business field.
• Experience: At least 6 years in store operations and 4 years in area operations management within the Quick Service Restaurant (QSR) industry.
• Training & Certification: Advanced training in business strategy development, profit management, and financial analysis.
• Skills & Essential Traits:
• Customer focus & driving execution
• Decision-making & business acumen
• Coaching, developing others & building organizational talent
• Sharing responsibility & building trusting relationships
• Inspiring excellence, building partnerships & adaptability

• Work Conditions: Regular fieldwork required (store visits, RTA scanning).
• Leadership Scope: Manages Group Managers and formulates a strategy for the entire business scope.
• Impact Level: Multi-area (managing a network of restaurants).
• Knowledge Level: Advanced knowledge of multi-area business, operations management, and development.