NO Call Center Experience REQUIRED in Bacolod
Talent Outsourcing Channel Solutions Bacolod Full-time
What you'll be doing
- Respond to incoming customer calls and emails in a professional and courteous manner
- Handle a wide range of customer inquiries and complaints related to billing, account information and service issues
- Accurately process customer transactions, payments and account updates
- Identify opportunities to upsell and cross-sell additional products and services
- Escalate complex issues to the appropriate team or supervisor as needed
- Maintain detailed records of all customer interactions
- Adhere to all company policies, procedures and quality standards
- Applicant with or without BPO experience/ HS to College graduates
- Strong communication and interpersonal skills with the ability to provide excellent customer service
- Basic knowledge of telecommunications products and services, particularly billing and account management
- Proficiency in using customer relationship management (CRM) systems and computer applications
- Ability to work in a fast-paced, target-driven environment and handle multiple tasks simultaneously
- Excellent problem-solving and decision-making skills
- Flexibility to work in rotating shifts, including weekends and holidays
Bacolod
Job Description
Posted on 15 April 2026
Description
We are looking for CSRs to join a fast growing account in Bacolod. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving...
Bacolod
Job Description
Posted on 13 April 2026
Join our Transcom Family as a Customer Support Representative(CSR)/Technical Support Representative(TSR)
The main task is to offer a full range of customer & technical support to assigned Employer Clients,...
Iloilo, 42 km from Bacolod
Job Description
Posted on 9 April 2026
Position: CALL CENTER AGENT
Location: ILOILO CITY
Employment Status: FULL TIME
KEY RESPONSIBILITY AREAS (KRA)
• Handle both inbound and outbound calls
• Handle customer requests, complaints, billing inquiries...
Best jobs you don't want to miss: