Branch Manager

The Branch Manager is responsible for achieving assigned sales and service targets through efficient operations, exceptional customer experience, and strategic market engagement. This includes the promotion and sale of BYD’s advanced electric vehicles, genuine parts, after-sales services (maintenance, repair, and painting), and providing superior warranty service.

The Branch Manager also plays a vital role in identifying and leveraging new market opportunities, staying ahead of industry developments, and ensuring that the branch aligns with the company’s vision of sustainable innovation and customer satisfaction.

DUTIES & RESPONSIBILITIES:

• Develop and implement innovative marketing strategies to increase customer patronage, expand business networks, and strengthen existing partnerships.
• Build and maintain long-term relationships with customers, banks, insurance providers, and other key partners.
• Consistently meet or exceed monthly targets in service revenue, parts sales , and overall profitability.
• Ensure service excellence by meeting key performance indicators such as Service Intake Utilization (SIU), Customer Retention Rate (CRR), and Customer Satisfaction Index (CSI).
• Lead and inspire the branch workforce to align with Horizon Auto Service Inc.'s and BYD’s mission and vision.
• Maintain up-to-date knowledge of electric vehicle trends, market competition, and customer expectations to support strategic planning.

QUALIFICATIONS:

• Bachelor’s degree in any four-year course; a Master’s degree in Business Administration/Management is a strong advantage.
• At least 2–3 years of supervisory experience and 3–4 years of managerial experience in sales or marketing, preferably within the automotive or electric vehicle industry.
• Strong background in strategic and operational planning, budgeting, and team leadership.
• Proficient in both written and verbal English communication.
• Experience or familiarity with the automotive industry, particularly electric vehicles, is an advantage.
• Willing to be assigned at the BYD Tagbilaran.

COMPANY PERKS & BENEFITS:

• Car Plan Availment
• Health & Accident Insurance Coverage upon onboarding
• Leave Credits (15 days of Vacation Leave and 15 days of Sick Leave)
• Medical Allowance
• Yearly Performance Incentive Program
• Retirement Benefits Program