DE033152-Quality Auditing Senior Analyst
Quezon City
ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---
POSITION TITLE: Quality Auditing Senior AnalystWORK SETUP: Return to Office
RESPONSIBILITIES:- Work with Quality Leaders to aggregate, prioritize, and report on the top issues impacting decision accuracy for each market and workflow
- Support every aspect of internal audit quality from audit planning, implementation, feedback and re-audit as required
- Complete all audits in the required timeframe and provide timely and usable feedback to agents to drive improved performance
- Collaborate with relevant Team Lead and Quality Lead for performance enhancement of the team
- Proactively identify areas of the policies/operational guidelines requiring training and working with training partners ensure gaps are filled within given time frame
- Become and remain knowledgeable about the Client's products and community standards
- Ensure awareness and understanding of Content Policy and operational guideline updates
- Mentor new Quality Analysts on the use of audit tools and systems
- Develop process documentation and aggregates feedback about the functionality of audit tools
Project Shift Schedule: Rotation
Project Rest Day: Rotation
Project/Team Location: Quezon Gateway Tower 2
Quezon City
ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---
POSITION TITLE: Instructor Senior Analyst
WORK SETUP: Return to Office
OVERALL PURPOSE: Communication trainer...
Depository Trust & Clearing CorporationMakati, 11 km from Quezon City
team or employee).
The impact you will have in this role:
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NielsenIQPasig, 10 km from Quezon City
ABOUT THIS ROLE
The Consulting Senior Analyst - CBI & Brand (Quantitative) supports the delivery of quantitative research projects in the Philippines, while contributing to broader initiatives across the SEA CBI& Brand Customer Success team...