Collections Specialist. Dayshift. Work From Home.

Dayshift

Work From Home

Php 50,000 - Php 75,000 Monthly Salary

Collections Specialist

Qualifications:

• At least a High School Graduate, Senior High School Graduate, or completed at least 2 years in college.
• Minimum of 1 year experience in US or UK Banking, Financial Services, or Credit Card Collections.
• Experience handling collections accounts is required.
• Exposure to US or UK banking environments is highly preferred.
• Experience in Loan Origination or Motor Financing processes is an advantage.
• Strong communication and negotiation skills.
• Amenable to work onsite in Quezon City.

Key Responsibilities:

• Contact customers regarding outstanding balances and negotiate payment arrangements.
• Ensure collection activities comply with company policies and applicable regulations.
• Maintain accurate documentation of customer interactions and payment commitments.
• Review customer accounts and recommend appropriate collection strategies.
• Meet individual and team performance targets for collections and productivity.
• Coordinate with internal teams to resolve account-related concerns.
• Provide professional customer service while managing delinquent accounts.

Ideal Backgrounds:

• Collections Specialist
• Credit Card Collections Representative
• Banking Collections Associate
• Financial Services Collections Agent
• Loan Collections Officer
• Motor Finance Collections Representative