Healthcare Credentialing Specialist (WFH)
About Penbrothers
Penbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.
About the Client
Our client is a fast-growing healthcare staffing agency dedicated to rehumanizing healthcare by improving the patient experience through strong, trusted partnerships with healthcare facilities and clinicians. Their innovative, people-first approach sets them apart, and they are seeking driven individuals to join their team and make a meaningful impact on the lives of clinicians and patients.
About the Role
We are seeking a highly organized and detail-oriented Healthcare Credentialing Specialist to support the credentialing and onboarding processes of our clinical professionals. This role is critical in ensuring all required documentation is accurately verified and maintained in accordance with internal policies, client standards, and regulatory requirements.The Compliance Specialist will collaborate with various internal teams and act as the primary liaison for clinicians regarding compliance matters, helping to ensure a smooth and timely onboarding experience.
What you’ll do- Serve as the primary liaison for clinicians during the onboarding and credentialing process, providing guidance and support on all compliance-related requirements.
- Review, verify, and track all clinician credentials, including state licensure, certifications, immunizations, TB tests, physicals, titers, and medical records.
- Monitor expiring credentials and proactively manage renewal timelines to prevent interruptions in assignment or facility compliance.
- Collaborate closely with recruitment, sales, and client teams to ensure all clinicians meet internal and external compliance standards prior to start dates.
- Conduct file audits to ensure accuracy and alignment with Joint Commission requirements and internal quality standards.
- Respond promptly and professionally to internal and external compliance inquiries, resolving documentation issues with urgency and care.
- Maintain accurate and organized electronic compliance records across multiple clinician files simultaneously, prioritizing tasks in a fast-paced environment.
- Participate in continuous improvement initiatives to streamline onboarding workflows and enhance the clinician experience.
- High school diploma or GED required; Associate’s or Bachelor’s degree in Business, Healthcare Administration, or a related field preferred.
- At least 3-4 years of relevant experience in compliance, credentialing, or administrative support, ideally within a healthcare setting.
- Strong understanding of healthcare credentialing processes and Joint Commission standards is a plus.
- Exceptional organizational skills, attention to detail, and the ability to prioritize competing deadlines.
- Clear and confident communication skills, with a focus on professionalism and empathy.
- Comfortable working independently and collaboratively in a fast-paced, high-volume environment.
- Proficiency in Microsoft Office and ability to quickly learn new software platforms.
Hiring Process
We utilize AI tools to enhance our hiring efficiency and ensure a fair evaluation of all candidates. As a result, candidates who passed our initial evaluations should expect an AI Interviewer as a component of our recruitment process. This is supervised by Human Talent Acquisition Experts who will also engage with you throughout your application journey.