HS GRAD - Customer Support Agent - 1-day process - Manila

Job Qualifications

We’re hiring for voice and non-voice accounts. This is a great opportunity for fresh graduates and career shifters looking to build a long-term career in the call center/customer service industry.

Responsibilities:

• Resolve customer complaints, issues, and concerns with a focus on customer satisfaction.
• Document customer interactions and maintain records of transactions.
• Escalate complex issues to appropriate departments when necessary.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.

Qualifications:

• Good communication skills
• Willing to work onsite and on a shifting schedule: Dayshift, Nightshift, Graveyard shift
• Open to College undergrads, College graduates, Senior High school graduates, or High school graduates (old curriculum)

Working Conditions:

• Rotating shifts, including weekends and holidays, depending on business needs
• Paid training will be provided prior to official deployment
• Fast-paced, team-oriented, and supportive work culture

Perks You'll Enjoy:

• Competitive salary package
• Comprehensive HMO and health coverage
• Retirement and provident fund access
• Paid training programs
• Government-mandated benefits and 13th month pay