Cebu - Travel Sales Associate (CSR-Upselling)

Start Date: May 16, 2025

Job Description:

• Receive inbound calls transferred from IHG (Intercontinental Hotels Group)
• Solicit prospects over the phone to tour with sales consultants
• Sell vacation packages over the phone to qualifying guests
• Determine eligibility of guests per qualification standards
• Assist guests with questions about vacation properties, packages, and procedures
• Assist guests with making the reservation

• At least High School graduate with at least 2 years experience in sales (BPO or Non-BPO)
• Senior High School graduate OR Completed 2 years/4 semesters in college (in 1 course and no back subjects) or College graduate with 1 years sales experience
• Excellent written and verbal communication skills
• Maintains an upbeat, positive and motivated demeanor
• Able to read/write/speak the English language
• Ability to build rapport and overcome objections.
• Ability to maintain required sales percentages per week
• Excellent communication skills
• Proficient in basic PC knowledge
• Proficient in Microsoft Office
• Must be flexible to work nights, weekends and select holidays outside of your scheduled shift

• Computer Skills and Background
• Basic understanding of how a computer works and the devices that are driven by the computer (ie.
• Internet (ISP), Drivers, Operating System, Hardware, Software, etc)
• Excellent Customer Service Skills
• Ability to analyze and solve customer concerns
• Customer Service Product and Service

Compensation & Benefits:

• Minimum Offer - 20, 610 Basic plus 2k NTA = 22,610
• Minimum (2 yrs sales experience) – 23K Basic Salary + 2k
• Maximum (4yrs sales experience)– 30K basic salary + 2k
• Account allowances which will be discussed during the offer process
• 20% Night Diff
• HMO day 1
• Account Incentives
• Attendance bonus

Non-Negotiable Requirements:

• Transcript of Records (TOR) for College Graduates / Diploma for High School Graduates
• Certificate of Employment (COE) / Resignation Letter approved or acknowledged by HR and Supervisor
• Government IDs and Numbers: SSS, PhilHealth, TIN, and Pag-IBIG
• SSS Employment History
• NBI Clearance

Interested? Apply Now!

Send your details via Viber at 0917 132 4260 with the following:

• Full Name:
• Contact Number:
• Email Address:
• Educational Attainment & Course:
• Address/City Location:
• Currently Employed? (Y/N):
• Total Related Work Experience:
• Length of Most Recent Experience:
• Expected Salary:
• Willing to work onsite in Cebu IT Park? (Y/N):
• Start your journey with us today!