Senior Relationship Manager - UFSI (Makati City)

apartmentUnion Bank Of The Philippines placeMakati calendar_month 

Job Description

Company: UnionBank Financial Services and Insurance Brokerage Inc.
Position: Senior Relationship Manager-UFSI (UFSI_J000057)

Office Location: Makati City

Job Summary: The Senior Relationship Manager is responsible for managing client relationship through consistent and regular engagement. Handle a portfolio and ensure that allocation and solutions are aligned to client's investment objective and risk tolerance.

Accountable for individual sales target on Investment (effort based + trailers) and Insurance revenues, AUM and customer growth. Ensure adherence to sales process and contribute to overall control environment through compliance of operating bulletins/ policies.

Duties and Responsibilities:

  • Engaging clients to drive portfolio actions.
  • Addressing investment-related or transactional queries (CASA, credit card).
  • Generating MGM/referrals for new-to-bank clients.
  • Identifying and pursuing cross-sell opportunities for cards, loans, and other products.
  • Attending internal and external market outlook briefings regularly.
  • Conducting portfolio reviews for at least 1–2 clients daily.
  • Performing compliance-related deliverables, including customer due diligence, AIR inquiries, surveillance, and LMTM callouts.
  • Actively participating in Power Hour callouts and tagging campaigns in ECRM.
  • Reviewing daily production and evaluating its impact on scorecards.

Required Skills: Accountability, Adaptability, Analytical, Good Communication Skills, Critical thinking, Teamwork, Willingness to learn

Preferred Qualifications but not required:

  • Proficiency in Chinese
  • Possession of SEC licenses (CIS and FIMS) and TOAP
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