MASSIVE HIRING | Customer Service Associate | Travel Support | Ilocos

apartmentSutherland placeDagupan scheduleFull-time calendar_month5/1/26

As a Customer Service Associate for our Travel Booking & Support Program in Ilocos, you'll manage stay date changes, cancellations, billing inquiries, refunds, and lodging complaints to ensure a smooth and seamless travel experience for our customers.

What you’ll bring to the table:

Provide clear and professional answers to Travel inquiries
Meet all productivity and quality requirements
Uphold company values in daily work
Achieve and maintain metrics and goals

You’re the perfect fit if you have:

Finished at least 2 years in college (or High School Graduate + relevant work experience)
Sales, Outbound Sales or Travel experiences are preferred
Excellent English written and verbal communication skills
Working knowledge on computers
Hands-on experience using AI tools (e.g., ChatGPT) and good judgement to verify outputs.

The good stuff coming your way

At Sutherland, you’re a big deal. That’s why from day one, you’ll enjoy perks and benefits designed to help you grow, achieve more, and build the career you deserve.

Paid training
Paid time off
Vision, dental, and health benefits
HMO + Dependent
Flexible scheduling based on program needs
Performance incentives on selected programs
World-class virtual support
Career development & advancement opportunities

Ensure your line stays open between 10 AM and 7 PM as our team may reach out.

thumb_up_altRecommended

MASSIVE HIRING | Customer Service Associate | Travel Support | Ilocos

apartmentSutherlandplaceMangaldan, 8 km from Dagupan

As a Customer Service Associate for our Travel Booking & Support Program in Ilocos, you'll manage stay date changes, cancellations, billing inquiries, refunds, and lodging complaints to ensure a smooth and seamless travel experience for our...

check_circleNew offer

Sales Associate

apartmentBilleaseplaceLingayen, 11 km from Dagupan

solutions accessible and straightforward for everyone. We pride ourselves on excellent customer service and building strong, supportive relationships with our clients. Position Overview We are seeking enthusiastic and customer-oriented Sales Associates...

starFeatured

Sales Associates - Pangasinan

apartmentBillEaseplaceDagupan

and straightforward for everyone. We pride ourselves on excellent customer service and building strong, supportive relationships with our clients. Position Overview We are seeking enthusiastic and customer-oriented Sales Associates to join our growing team...