Store Manager for Roxas Isabela

apartmentWatsons Philippines placeRoxas scheduleFull-time calendar_month5/8/25

BE PART OF WATSONS:

Investors in People (IIP) accredited company

Asia's number 1 pharmacy retail brand

Best Companies to work for by HR Asia

ROLE PURPOSE:

Our Store Manager is responsible for planning, leading and managing all day-to-day activities of the store both health & beauty. She/He orchestrate and engage the store team to achieve highest level of customer service standards both in-store execution & all digital enabled services to deliver sustainable sales and profitable targets.

She/He is also responsible for the consistent compliance to Retail Operating Standards (ROS) and government regulations.

This role focuses on

Driving, monitoring and reviewing sales performance and recommending action plans to deliver sales budget and store profitability
Performing necessary functions for all digitally enabled services
Ensuring consistency in execution of Brand of Service Standards when dealing with customers (internal or external)
Managing ROS compliance (till and inventory management) to work on shrinkage below tolerance level
Monitoring of store’s controllable expenses and recommends cost efficiency measures to increase productivity & profitability
Adhering to health protocols and implementing crisis management plans to mitigate risks to provide employees and customers safe and clean store environment
Building network as liaison to Branch and Mall partners for better communication and coordination needed to support the business.
Sustaining team engagement and performance thru coaching, counseling, motivating and disciplining employees

Success will depend on

Ability to demonstrate analytical skills, propose solutions & track progress to improve sales & profitability
Agility to all online + offline initiatives and can provide insights on its developments
Ability to monitor and evaluate implementation of service delivery standards– both online & offline
Ability to handle and resolve online & offline customer feedback with sense of urgency and knows how to escalate complex customer complaints
Ability to analyze store profitability and implement cost optimization measures to maximize productivity
Ability to validate gaps, monitor compliance, & can coach on retail operating standards to work towards improving efficiency
Ability to benchmark retail practices and relationship building with mall partners and affiliates
Ability to delegate tasks, coach selling techniques and engage team to maximize productivity & sustain team motivation.

Perks and Benefits

Opportunities for career progression
Paid vacation and sick leaves
Annual Bonus
Gratuity Pay And Retirement Plan
Health Insurance
Sales Incentives
Probationary position and direct hire employment
Service Loyalty Award

local_fire_departmentUrgent

E-commerce Merchandising Store Manager

apartmentPro Coffee GearplacePhilippines

This a Full Remote job, the offer is available from: Philippines Job Position: E-commerce Merchandising Store Manager Company: Pro Coffee Gear Location: Remote (Anywhere) Full - Time About Us: Pro Coffee Gear is a thriving e-commerce company...

check_circleNew offer

Operations supervisor

placeRoxas

and ensure good service • Prepare and submit required reports • Assist in training and guiding store staff Qualifications/Requirements • College graduate, preferably in Business, Engineering, Science, or Hospitalit • With at least 2 years of management...

thumb_up_altRecommended

[ref. d19632201] AU Senior Accountant - Tax Store Mackay (Permanent WFH)

apartmentWizeTalentplacePhilippines

in the Philippines? Join Tax Store Mackay, a forward-thinking, client-focused team that values transparency, collaboration, and proactive communication. About the business At Tax Store Mackay, we foster a culture of transparency and proactive communication. Our...