Customer relations officer
Manila
Job Description
Posted on 21 May 2026Handle custom concerns and complaints.
In-charge of creating and investing incident reports related to sales transactions.
Oversee the full customer survey workflow: conducting participants, conducting surveys, gathering feedback, and preparing reports
Oversees the customer service team in handling calls, emails, and inquires from customers.Coordinate with customers and internal departments to resolve issues or concerns.
Monitor and release customer Christmas giveaways
In - charge of handling customers backload transactions.
Manages the customer service team
Creates reports on the productivity and output of the team, audit findings for sales transactions, customer survey results and reports related to customer transactions.
Monitors and audits sales team transactions (including retail, tele sales, outlet and new accounts)
Other tasks that may be assigned
Qualifications/Requirements
College Grad (any )
Pleasing personality
5'5 height- 3 yrs. experience
good communication
Work location
CITY OF MANILA, NCR, FIRST DISTRICT
Remarks
ASAPApply now
Mandaluyong, 6 km from Manila
quality of life and grow your career.
We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience...
Makati, 6 km from Manila
Job Description
Posted on 26 May 2026
• Creating and updating customers’ account information.
• Resolve customer complaints via phone, email or social media.
• Resolve products or service problems.
• Answering queries regarding products...
Makati, 6 km from Manila
prioritise, and manage time efficiently
• Client relations experience
Work location
CITY OF MAKATI, NCR, FOURTH DISTRICT
Remarks
Name: YAN , XINWEN
Address : UNIT 12B BAYSHORE 2 CLUSTER B. PARAÑAQUE CITY
Nationality : CHINESE
Intended period...