Quezon City - ?️ IT Support Technician Wanted – Join a Fast-Moving MSP Team! 100% Remote
- 100% Remote | ? Paid Certifications | ? 15 Days PTO
About Us
We’re a US-based Managed Service Provider (MSP) supporting a wide range of clients with diverse technology environments. With over a decade of experience building high-performing global teams, we know what it takes to empower great techs—and we invest in their success.
As we grow, we’re looking for skilled IT professionals to join our remote helpdesk team. If you’ve worked in an MSP before, love solving tough IT problems, and want to grow fast—this could be the perfect fit.
What You’ll Do- Resolve support tickets across Windows, MS365, networks, and more
- Work with experienced engineers and team mentors
- Support end users via remote tools and documentation
- Use industry-standard tools like NinjaOne, ConnectWise, or Kaseya
- Stay sharp in a fast-paced, multi-client MSP environment
- 1+ year of experience working in an MSP
- Familiarity with RMMs and PSAs (Datto, N-able, HaloPSA, etc.)
- Ability to close 10+ tickets/day consistently
- Clear, confident English communication skills (spoken & written)
- Hands-on experience with Microsoft 365 (Azure AD/EntraID, SharePoint, Defender, OneDrive, Copilot)
- IT certifications (CompTIA, Microsoft, etc.)
- Firewall, VPN, or cybersecurity experience
- GPO setup and Active Directory administration
- Virtualization skills (Hyper-V, VMware)
Great pay – based on your experience and output
Career growth – exposure to modern tools, security, and cloud tech
Paid certifications – we cover study materials + up to 3 certs/year
Remote work – 100% work-from-home
Generous PTO – 15 days in your first year
- Location
Remote – Applicants must reside in the Philippines
How to Apply
Apply through this link:- https://recruiterflow.com/db_ce15e3d6f9cbf2bdc655b2e35101b6ba/jobs/103
- Answer a few screening questions
- Upload your resume
- Create/submit a short video answering a few questions
- Please note:
Around 10 minutes after submitting, you'll get an email confirming your application. That email will contain a short tech test (less than 15 minutes) to assess your skills—this is required to move forward. Please check your inbox and submit the test ASAP so we can continue the process.
- Once completed, we’ll review your qualifications and schedule interviews as needed.
Pay: Php90,000.00 - Php120,000.00 per month
Benefits: Pay raise
Work from home
Work Location: Remote