Manila - Sales Development Representative
The ideal candidate is an energetic self-starter with the ability to identify influencers and key decision makers within accounts. You will discover qualified opportunities by responding to inbound interests and targeted outbound prospects to build rapport and establish long-term relationships.
Responsibilities
Initial contact: Engage with various lead types for both new logos and current customers in a thoughtful and timely fashion, adhering to follow up SLAs and best practices. Reach out to leads through phone calls, emails, or other channels initiate conversations and gather further information.
Needs analysis: Understand the prospect's challenges, goals, and priorities to identify how the company's solution can address their needs.Lead nurturing: Schedule follow-up interactions to educate leads on the product/service and address any concerns.
Sales qualification: Determine if a lead is ready to move forward to a sales demo or meeting with an Account Executive based on their level of interest and qualification criteria.
CRM management: Accurately update CRM system with lead information, interaction details, and qualification status, as well as market intelligence information about other solutions the prospect may be using.
Handoff to sales: Book highly qualified discovery meetings with the correct sales rep and provide clear and concise information about qualified leads to the sales team to ensure a smooth transition.
Feedback loop: Collaborate with marketing to provide feedback on lead quality and campaign effectiveness.
Meeting KPIS and targets: You will be responsible to meet KPIs for follow up time, number of follow up attempts, variety of follow up attempts, conversion rate targets, a monthly meeting booking target, and handoff quality KPIs.
Qualifications- Bachelor's degree in Business or a related field
- At least 1 - 2 years' of relevant work experience
- Must have solid experience doing cold calling, leads generation and sales conversion
- Excellent written and verbal communication skills
- Ability to multi-task, organize, and prioritize work
- Willing to work on a hybrid set up in our BGC office