Store Supervisor - SM SOUTHMALL

Job description:

Full job description

Job Summary:

We are looking for an experienced and dedicated Store Supervisor to manage Seashack. In this role, your duties will include overseeing employees and finances, and controlling the quality of products and services. You may also be required to evaluate the job performance of the staff.

To ensure success as a Store Supervisor, you should exhibit demonstrable managerial competency, and excellent communication skills. Store Supervisors are natural leaders with excellent business management skills and a passion for customer.

1. Customer Satisfaction
2. Store Operations Management
3. Budget Management
4. Store Upkeep and Administration
5. Menu Management
6. Inventory Management
7. People Management

STORE SUPERVISOR RESPONSIBILITIES:

• Manage day-to-day operations of the assigned store.
• Ensure the cleanliness and maintenance of the store at all times.
• Implementing measures to avoid stock damages, theft, and wastage.
• Monitoring shelve stocks and product displays, and the general appearance of the store.
• Investigating market trends and offering products that would appeal to customers.
• Addressing customers' requests, comments, and complaints.
• Motivating employees to achieve targets.
• Training new staff members and scheduling shifts.
• Develop and maintain a good business relationship with partners, lessors and relevant regulatory agencies/offices.
• Maintain updated records of daily, weekly, monthly and annual revenues, expenses, stocks, and product movement and generate corresponding Management Reports.
• Monitor and ensure business compliance.

• A bachelor's degree in Hospitality Management or equivalent qualification preferred.
• Customer oriented with above-average communication skills.
• With skills in both management and administration in order to lead a team, allocate resources, and make intelligent decisions about best strategies to improve the profitability of the store.
• With good time management and organization skills to handle multitude of tasks efficiently.
• Proficient in business presentation and management reports.
• Passionate in Food Service.
• At least one (1) year minimum experience as a Store Supervisor in the food industry.