(French Native Speaker) Legal / Compliance Associate
TASQ Santa Ana Full-time
Work Setup: Temporary Hybrid Set-up (Once a week onsite) | BGC Taguig
Start Date: ASAP
The Senior Customer Relations Analyst
is responsible for end-to-end handling and quality assurance of complex customer relations cases for the FR Market, including escalations with legal, regulatory, and reputational risk. The role ensures that case assessment, documentation, response language, and decisioning meet internal standards for accuracy, defensibility, and readiness prior to customer release, external submission (where applicable), or case closure.The position partners cross-functionally with Legal, Compliance, Risk, Privacy/Security, Reputation/Comms, Product, Quality, and Frontline teams to enable timely resolution, consistent complaint handling, and continuous improvement across the FR customer base.
Qualifications:
- Must have Background in Law / Paralegal / Compliance – Contracts
- Graduate of Law courses or at least 1 year experience as a Paralegal
CGISanta Ana
Desk Analyst
• Dutch
• French
• Estonian
• German
• Finnish
• Japanese
• Mandarin
• Latvian
• Lithuanian
• Norwegian
• Portuguese
• Swedish
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