Quezon City - Payroll and Benefits Specialist (US and Canada Payroll) | Work from Home (A-GJ)

Position Summary:

Working in close coordination with our U.S.-based Payroll & People Operations teams, you’ll be responsible for executing recurring payroll and benefits tasks, performing detailed reconciliations, and proactively identifying discrepancies. You’ll play a vital role in maintaining the accuracy and integrity of employee pay and benefits data, while ensuring our operational processes are compliant, consistent, and audit-ready.

• Work from Home
• Monday to Friday | 1 PM to 10PM CST for 3 months (2:00 AM to 11:00 AM Manila Time) | client to discuss schedule moving forward
• Following US Holidays

Responsibilities:

• Payroll Accounting Support
• Reconcile payroll data with timekeeping, compensation, and HRIS systems
• Validate payroll input files (new hires, rate changes, terminations, bonus payments) for completeness and accuracy
• Prepare detailed payroll tie-out documentation to support journal entries and approvals
• Analyze payroll variances across cycles and flag discrepancies to the U.S. manager
• Assist in preparing payroll reports for finance and support journal entry validation
• Maintain structured documentation of each payroll cycle for audit readiness
• Support off-cycle adjustments with proper documentation and approvals
• Benefits Reconciliation Support
• Match benefit enrollments against deduction records in payroll for medical, dental, vision, and 401(k) plans
• Reconcile monthly vendor invoices to internal payroll deduction reports
• Track and validate benefit lifecycle data (e.g., QLEs, new hire enrollments, terminations)
• Escalate data inconsistencies or missed enrollments based on set thresholds
• Assist with upload/download of benefit carrier files and related reporting
• Data Management and Process Control
• Follow structured SOPs and reconciliation checklists with precision
• Identify data mismatches or anomalies using VLOOKUPs, pivot tables, and cross-system comparisons
• Maintain logs, trackers, and shared documentation with version control and naming standards
• Collaborate with the U.S. team via weekly syncs, documenting findings and resolutions
• Participate in quality reviews and continuous process improvement cycles

Qualifications:

• 3–5 years of experience in payroll or GL/accounting reconciliation, ideally for U.S. or North American companies
• Proven experience with payroll operations and benefits data reconciliation
• Proficiency with Excel or Google Sheets (e.g., pivot tables, formulas, lookups)
• Strong analytical skills; able to spot trends, anomalies, or data mismatches quickly
• High attention to detail and accountability for data accuracy
• Familiarity with payroll and HR systems (e.g., ADP, Gusto, Workday, BambooHR)
• Ability to work independently and follow process rigor in a remote environment
• Strong written and verbal communication in English
• Comfort with working partial U.S. hours (at least 4–6 hours overlap with CST)

Preferred Qualifications:

• Degree in Accounting, Finance or a related field
• Strong professional judgment and pattern recognition skills
• Humble, curious, and coachable mindset
• Experience supporting US/Canada payroll or benefits operations within a U.S.-based BPO/shared service model a plus
• Comfortable flagging when something looks “off” and collaborating to fix it
• Experience reconciling 401(k), insurance premiums, and other payroll-related benefits invoices