Business Change Manager

Role

Business Change Manager

About the Role

We are looking for a Change Manager with a strong background in technology-driven change to support a bank's digital transformation program. This role focuses on overseeing the risks, impacts, and communication around technology change initiatives, particularly in core banking systems, rather than traditional organizational change.

• Assess, track, and manage the impact and risk of IT changes related to digital and core banking transformation.
• Serve as a key liaison between technical teams and business stakeholders to ensure readiness and alignment on technology-driven changes.
• Develop and execute change impact assessments, plans, and communications tailored to technical rollouts.
• Collaborate with program managers and solution leads to integrate change activities into the project lifecycle.
• Ensure risk mitigation strategies are in place for high-impact changes affecting operational or customer-facing systems.
• Maintain visibility and governance over technology change control processes and approval cycles.
• Monitor and report on readiness indicators, adoption trends, and risk outcomes to leadership and project sponsors.

• Minimum 10 years of experience in change management, with at least 5 years in a technology-driven change environment (preferably banking or financial services).
• PROSCI certification is an added benefit
• Strong understanding of IT change control, infrastructure updates, and application rollouts.
• Experience supporting core banking modernization or similar transformation programs is preferred.
• Demonstrated ability to analyze, assess risk, and communicate impacts of technology change clearly and effectively.
• Familiarity with banking regulatory compliance and IT governance frameworks.
• Strong stakeholder management and cross-functional collaboration skills.
• Detail-oriented, proactive, and solution-driven mindset with excellent communication skills.