Online Hotel Booking Assistant - Weekends Off - Open for Newbies

placeManila scheduleFull-time calendar_month 

Key Responsibilities: Handle hotel reservation inquiries, booking confirmations, and cancellations through chat and email.

Provide accurate and timely information about room availability, pricing, and policies.
Ensure high-quality customer service in all written interactions.
Record and update customer information and reservation details in internal systems.

Follow all company guidelines for quality and compliance.

Qualifications: High school graduate (K-12 or Old Curriculum).

Minimum of 6 months BPO or relevant customer service experience (non-voice experience preferred).
Excellent written English communication skills.
Strong attention to detail and customer-focused attitude.
Proficient in computer use and typing.

Willing to work onsite and on shifting schedules (weekends off).

What We Offer: Weekends off (Monday to Friday schedule)

Paid training and onboarding support
Competitive salary plus incentives
Career growth and promotion opportunities

Friendly and professional working environment

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