HR Manager (BPO) Morning shift - Makati - ref. d04811215

Sysgen RPO is hiring HR Manager for a permanent role (full-time) and direct hire with our client

• Direct hire
• Permanent role
• Weekday work schedule - morning shift
• On-site in Makati City

Key Responsibilities:

Human Resources Leadership

• Ensure compliance with Philippine labor laws, regulations, and employment standards.
• Serves as a trusted advisor on employment law matters, including employee discipline, termination, and dispute resolution.
• Conducts internal investigations and resolve complex employee relations issues, ensuring confidentiality.

• Create,update, and enforce HR policies to align with legal and organizational standards.
• Overhaul the employee handbook to ensure compliance, clarity, and alignment with company culture.
• Establish fair and transparent policies for performance management, attendance, and career development.

• Foster a positive employee experience by addressing concerns with empathy and discretion.
• Act as a mediator to address employee grievances and maintain harmonious workplace relations.
• Develop strategies to reduce turnover and improve retention while maintaining trust and confidentiality.

• Assists the leadership team in managing employee performance through evaluations, coaching, and development plans.
• Provides support in implementing corrective actions to address performance issues in alignment with company policies.
• Ensures a consistent and legally compliant approach to performance management and disciplinary actions.

• Streamline workflows and leverage technology to enhance efficiency and the employee experience.
• Lead HR process optimization initiatives, including onboarding, offboarding, and benefits administration
• Proactively identify and address gaps in HR operations.

• Designs and delivers training programs to build leadership and technical skills.
• Address workforce skill gaps and support career progression initiatives