Customer service assistant

placeDavao calendar_month 

Job Description

Posted on 3 September 2025

As a frontline content moderator, you will be responsible for reviewing user-generated content, enforcing platform guidelines, and collaborating with internal teams to resolve issues. Your role is essential in maintaining the integrity of the platform and ensuring a positive experience for users and partners alike

Qualifications/Requirements
  • Proficiency in English and Vietnamese (both written and spoken)
  • Familiarity with the Vietnamese market is a strong advantage
  • Excellent reading comprehension and critical thinking skills
  • 1–2 years of experience in content moderation, customer service, trust & safety, or related fields (preferred)
  • Knowledge of content policy enforcement, community guidelines, and basic moderation tools
  • Ability to remain calm under pressure, emotionally resilient, and receptive to feedback

Work location

DAVAO CITY, DAVAO DEL SUR

Remarks

No additional remarks

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