Healthcare Admin Assistant – Work From Home (Day Shift)
TotalCare Walk-In Clinic Manila Full-time
About the Role
We are looking for a Healthcare Admin Assistant to support our U.S.-based healthcare team. This is a permanent, home-based role with full training provided, offering long-term career growth and opportunities to move into leadership.
Why Join Us- Permanent work-from-home position
- Day shift: Monday to Friday, 7:00 AM – 4:00 PM (Philippine time)
- Non-voice role with minimal calls
- Clear career growth and development opportunities
- Bachelor’s degree (any field)
- Minimum of 2 years BPO experience
- Fully equipped home office (reliable internet, stable power supply, computer)
- Quiet workspace (some tasks may involve occasional calls)
- Submit prior authorizations
- Review lab, imaging, and medication refill requests
- Coordinate preventive care outreach (physicals, screenings, follow-ups)
- Manage and release medical records
- Audit medical records for quality compliance
- Support documentation for annual wellness exams (senior patients)
- Submit and follow up on insurance claims
Career Path & Growth
We are expanding our team in the Philippines! High performers will have the chance to advance into leadership and management roles.
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