Customer service assistant
Taguig
Job Description
Posted on 2 June 2025Customer Service Process Specialist
Job Description:- Responding to customer queries
- Following up with customers to ensure full resolution of issues
- Running reports to analyze common complaints and problems
- Utilizes knowledge base information to answer customer inquiries and alerts supervisor or lead worker when there is confusion or absence of information to answer questions
Qualifications/Requirements
Qualification:- Completed At least 1 year in college
- Minimum of 3 Years BPO Experience
- Proficient in English language
- Good problem-solving skills
Work location
TAGUIG CITY, NCR, FOURTH DISTRICT
Remarks
No additional remarks
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