Pharmacy Assistant

Reports To: Branch Manager

The Pharmacy Assistant supports the pharmacy team by assisting in medication dispensing, managing inventory, providing customer service, and performing on-site duties for Pharmacy services and Health Caravan. This role ensures adherence to pharmacy protocols, regulatory compliance, and contributes to the delivery of safe, high-quality patient care.

Duties and Responsibilities

Pharmacy Operations:

• Assist in accurately dispensing medications under the supervision of a licensed pharmacist, including preparing, labeling, and processing initial and refill prescriptions.
• Perform pharmaceutical calculations, including dosage preparation and compounding, in accordance with prescribed standards.
• Manage inventory by ordering, receiving, stocking pharmaceuticals, and maintaining accurate records.
• Ensure compliance with pharmacy laws, regulations, safety protocols, infection control measures, and company policies.
• Monitor, clean, and maintain pharmacy equipment to ensure operational efficiency.
• All medication dispensing, compounding, and patient counseling activities shall be performed strictly under the direct supervision of a licensed pharmacist, in compliance with RA 10918 and applicable regulations.

Customer Service:

• Provide excellent customer service by assisting patients with prescription processing, explaining basic medication information (such as proper use and storage), and addressing routine inquiries, strictly following pharmacist guidance.
• Maintain patient confidentiality and handle sensitive information according to data privacy standards.

Administrative and Support Duties:

• Perform encoding of Pharmacy services, data entry, filing, and documentation.
• Assist in on-site Health Caravan activities as needed.
• Maintain a clean, orderly, and safe pharmacy environment in compliance with established standards.
• Follow Standard Operating Procedures (SOPs) and undertake additional duties assigned by the Branch Manager.

Professional Development:

• Continuously update knowledge of pharmacy services, products, and regulations by participating in professional development activities, attending continuing education, and staying informed of current industry practices.

Qualifications:

• For candidates with a Bachelor’s degree: Bachelor’s degree in Pharmacy or related field.
• For candidates with a Senior High School diploma: Pharmacy Services NC II certification from TESDA is highly recommended.
• Completion of applicable TESDA Pharmacy Services NC III certification is considered an advantage.
• Previous experience in a pharmacy or healthcare setting is preferred.
• Strong organizational, communication, customer service, and interpersonal skills.
• Ability to perform work accurately, efficiently, and responsibly in a dynamic healthcare environment.
• Commitment to patient safety, confidentiality, and adherence to professional and ethical standards.

Interested candidates may submit their updated resume and cover letter to hr•@telecure.com.ph for screening and evaluation.

TeleCure Medical and Diagnostic Center is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.