Service Engineer - Low Voltage Inverter and Medium Voltage Drive System

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Provide Professional and Technical Support to customers and partners (e.g., local service companies related) on Low Voltage inverter and Medium Voltage Drives System with industrial component and instrument.

Duties/Responsibilities:

• Provide professional and technical support/ training to customers and service partners such as, but not limited to technical site analysis to resolve customer issues a perform field service duties on low voltage inverters and medium voltage Drives System with other industrial components.
• Perform startup/ commissioning, preventive maintenance and corrective/ unscheduled maintenance on low voltage inverters and medium voltage Drives with other industrial components.
• Coordinate the site work formation and prepare test equipment with communicating partners.
• Ensure to take an immediate service/troubleshooting to the Customer’s site during emergency or
• unforeseen issues or situations.
• Making accurate site work report/s.
• Document control and timely submission of documents.
• Participate proactively in team efforts to achieve departmental and company goals.
• Collaborate with other team members to share and increase the level of service excellence.
• Ensure proper monitoring and documentation of assigned tasks.
• Ensure compliance with safety policies, practice and procedures.
• Performs other duties as assigned.

Qualifications:

• Bachelor’s degree in Engineering or field related to products and services being sold is preferred.
• At least three years to five years of experience as Service Engineer.
• Strong background in inverters or AC drives.
• Possess strong technical knowledge on Industrial automation products and systems.
• Proven sales track record in Drives and Automation business environment.
• Project Management skill is preferred.
• Document Control skill is preferred.
• Highly motivated, dynamic, self-driven and fast learner.
• Can work with minimal supervision.
• Resourceful with ability to work with people of multi-cultural and cross function teams.
• Excellent interpersonal and communication skills.