Technical Support Representative - Client Care Agent
Sapien Global Valenzuela Full-time
Easy and Fast One-day hiring process and earn up to 28k monthly plus more benefits! We are looking for a Customer Service Representative - Tech Support Specialist in our Metro Manila Sites! This is a limited slot and urgent hiring, so don't miss this career opportunity.
Apply now!
Responsibilities:- Provide technical support and troubleshoot hardware, software, or network issues
- Assist customers with product setup, installation, and usage guidance
- Escalate complex technical problems to specialized teams when necessary
- Document customer interactions and solutions accurately in the system
- Meet performance goals for resolution time, customer satisfaction, and call quality
- High school diploma or equivalent
- Strong communication skills with a clear and patient approach
- Basic technical knowledge of hardware, software, or networking
- Computer literate with good troubleshooting and multitasking abilities
- Ability to assist customers effectively in a fast-paced, tech-driven environment
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
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Job Description
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