Junior Business Analyst (AU IT Services, Hybrid)

Schedule: Monday – Friday (07:00 AM - 04:00 PM PHT)

What are we looking for?

Skills Required:

• 1-2 years’ experience in a support-oriented or junior project role within a relevant field.
• Basic understanding or willingness to learn about print environments, products, and services.
• Proficient in Microsoft Office, particularly Excel.
• Exposure to Power BI or Power Apps.
• Interest in developing an understanding of financial concepts such as P&Ls (Profit and Loss statements).
• Strong attention to detail and numerical/analytical skills.
• With support, able to create value from data.
• Ability to evaluate and compare options and assist with solution recommendations under supervision.
• Basic ability to communicate technical concepts to non-technical stakeholders in a clear and approachable way.
• Effective verbal and written communication skills.
• Demonstrates organizational skills and the ability to manage delivery of individual tasks

Nice to Have:

• Exposure to documenting basic business or technical requirements is advantageous.
• General understanding or interest in the print industry is desirable.

• Assist in designing services and workflows with guidance from senior team members, ensuring they address key customer requirements.
• Support the sales team by contributing to the development of fit-for-purpose service solutions.
• Collaborate with colleagues to understand customer business needs and help deliver solutions that align with their goals.
• Keep stakeholders informed on project progress and escalate any issues to the appropriate personnel as needed.
• Work towards building a reputation as a trusted advisor through consistent and effective communication with internal customers.
• Help manage internal customer expectations, ensuring clear agreements and specific actions are defined in collaboration with senior team members.
• Accurately document solutions, workflows, and actions in line with company standards.
• Collaborate with project teams to define tasks and help deliver project outputs on time and efficiently.
• Develop and maintain positive working relationships with internal teams and external stakeholders.
• Complete basic project and time reporting and flag any significant deviations to managers.

Join the awesome team and enjoy these benefits & perks:

• Hybrid Work Set Up
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is Australia's leading force in the distribution of imaging equipment and services to the photographic, medical and graphic systems markets.

#ConnectOSCareers #JoinConnectOS #ConnectOSTech

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes