Asset and Configuration Management Analyst

• Develop and implement asset/configuration management strategies, policies, and procedures supporting transition projects
• Ensure audit compliance for asset management, especially during onboarding/offboarding of services Maintain and update the Configuration Management Database like CMDB to reflect transitional changes accurately
• Collaborate with transition, IT, and business teams to support change, incident, and problem management during service transitions
• Analyze asset and configuration data throughout transitions, providing insights and improvement recommendations
• Lead and mentor team members within the transition management function Liaise with vendors to ensure SLA compliance for asset procurement and disposal during transitions

Requirements:

• Bachelors degree in Information Technology, Computer Science, or a related field
• 5 or more years of experience in IT asset and configuration management, ideally with exposure to transition or transformation projects
• Solid knowledge of the ITIL framework,certification preferred, with an understanding of transition management processes
• Experience with CMDB tools e.g., ServiceNow, BMC Remedy in transition environments
• Strong analytical, organizational, leadership, and communication skills
• Experience working with cross-functional teams during service transitions Relevant certifications such as ITIL, ISO/IEC 20000 are a plus;
• Transition Management or Project Management certification is advantageous