Medical Biller - Clark Outsourcing
Work Set Up: On-Site
Schedule: 9:00 PM to 6:00 AM PH Time
Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga
Quick Rundown:
We are looking for a detail-oriented and organized individual to manage billing services for medical providers. This role involves ensuring accurate claim submissions, verifying client eligibility, handling insurance claims and collections, and maintaining up-to-date billing records.
What You’ll Do:
- Provide billing services to ensure timely payment for medical services rendered by healthcare providers
- Enter diagnostic, treatment, and procedure codes into the system following established medical protocols to generate statements or claims
- Investigate rejected claims, liaise with healthcare providers to verify details, and update the database with corrected information
- Manage collections and address insurance fraud issues
- Oversee client eligibility verification and ensure accurate client records
- Perform weekly client billing and follow up on any held claims
- Maintain and update a detailed and accurate weekly billing spreadsheet
- Verify client benefits and obtain necessary authorizations for services rendered, both for new and existing clients
- Accurately enter insurance benefit information into the database, including authorization verification numbers and relevant details
- Communicate approvals for services and benefits to relevant parties via email
- Assist with client collections through regular review of accounts receivable reports
Virtual Assistant / General Administrative Tasks:
- Manage and organize digital records, spreadsheets, and shared files
- Perform data entry and ensure databases are consistently updated and maintained
- Draft and respond to routine client and internal emails professionally
- Schedule meetings, calls, and follow-ups with internal staff or external stakeholders
- Coordinate calendar appointments and reminders for billing and collections
- Prepare and format basic reports, summaries, or trackers as requested
- Monitor shared inboxes and route emails to the appropriate departments
- Handle administrative support tasks such as updating forms, managing shared drives, and uploading documentation
- Conduct basic internet research for insurance updates, billing protocols, or provider contacts when needed
What We’re Looking For:
- College Level or Higher Education
- Strong understanding of medical coding and terminology
- Experience with medical coding, including CPT and ICD codes
- High attention to detail and accuracy
- Excellent organizational skills with the ability to manage multiple tasks effectively
- Strong ability to maintain confidentiality regarding sensitive client information
Why You’ll Love Joining the CO Fam!
At Clark Outsourcing, we’re redefining what it means to work in a BPO. This isn’t your regular office setup - it’s where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you’ll have to experience it yourself to believe it.
Here’s what’s in store for you:
Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.
Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.
Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.
Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.
Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!
At CO, it’s not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can’t wait to welcome you to the team!