Customer Support Representative
Philippines Full-time
As a leading Singapore Education Institution, we are dedicated to providing top-notch educational programs and support. We are seeking a friendly and responsive Customer Support Representative to join our team. This remote position is ideal for someone who is passionate about education and has a knack for understanding client needs.
You will be responsible for providing exceptional customer support, guiding potential students through our course offerings, and recommending the right programs without any hard selling.
Responsibilities:
- Engage with potential students via phone, email, social media platforms, and WhatsApp to understand their educational needs and career goals.
- Provide detailed information and advice about our courses, helping clients make informed decisions.
- Recommend courses based on individual needs without engaging in hard selling.
- Ensure all interactions are handled with a high degree of professionalism and friendliness.
- Maintain an active online presence during scheduled hours to respond promptly to inquiries.
- Keep up-to-date with our course offerings and changes in educational trends to provide accurate information.
Requirements:
- Excellent communication skills, both written and verbal.
- Proven ability to understand customer needs and provide appropriate solutions.
- Strong interpersonal skills and a friendly demeanor.
- Ability to work independently with minimal supervision.
- Reliable high-speed internet connection.
- Previous experience in customer service or a related field is preferred but not required.
Benefits:
- Flexible fixed working hours to support work-life balance.
- Competitive salary and benefits package.
- Opportunities for professional development and career advancement.
- Work from the comfort of your home.
- Customer Support
- Customer Service
- Chat and E-mail Support
- Sales Representative/Manager
- Customer Support
- Customer Service
- Chat and E-mail Support
- Sales Representative/Manager
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Job summary:
• Looking for candidates available to work:
• Monday: Evening
• Tuesday: Evening...
Quess CorporationCebu City
CUSTOMER SERVICE REPRESENTATIVE
Qualifications:
• Candidate must possess at least a Bachelor's/College Degree, any field;
• Senior High School Graduates are welcome to apply!
• With or without call center experience;
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This a Full Remote job, the offer is available from: Philippines
Our client is looking for an experienced Customer Service Representative for a role in their expanding team. We're on the hunt for someone who lives and breathes customer service...