Technical Support Engineer
Our Clients Makati
Location: Makati
Work Setup: Onsite
Work Setup: Onsite
Work Schedule: Monday-Friday; Dayshift
We are looking for a Technical Support Engineers to provide after-sales technical support for renewable energy projects. This role is responsible for troubleshooting technical issues, assisting customers, and ensuring installed systems are operating properly.
Responsibilities- Provide after-sales technical support for customer projects.
- Troubleshoot and resolve technical concerns.
- Handle support tickets and coordinate issue resolution.
- Ensure installed systems are operating correctly.
- Guide customers through technical concerns and system-related issues.
- Communicate technical concepts clearly to customers.
- Strong technical troubleshooting skills in electrical systems or related fields.
- Customer-oriented with excellent interpersonal and communication skills.
- Self-driven, proactive, and willing to take ownership of issues.
- Ability to explain technical concepts clearly to customers.
- Licensed Engineer or relevant industry certifications are an advantage.
- Driver's License is preferred.
Vertiv (Singapore) Holdings PTE. LTD. – ROHQManila, 6 km from Makati
experience
• 1-3 years of customer service and sales technical support experience
• Bachelor's Degree in Mechanical Engineering or any HVAC-R equivalent
• P.R.C. license (preferred but not required)
• Refrigeration, electrical, and HVAC background or related...
Our ClientsMakati
Location: Makati
Setup: Full Onsite (With Fieldwork)
Schedule: Monday to Friday, Dayshift
Role Overview
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