CSR Healthcare Account | Blended Non Voice (BGC Taguig)
About the role
As a CSR Healthcare Account | Blended Non Voice Agent at iOPEX Technologies Philippines Inc., you will play a crucial role in providing exceptional customer service to clients within the healthcare industry. This full-time position is based in Taguig City, Metro Manila, allowing you to be part of a dynamic team and contribute to the company's success.
What you'll be doing- Handling a variety of non-voice customer service tasks, such as email and chat support
- Responding to customer inquiries and resolving issues in a timely and professional manner
- Maintaining accurate records and documentation of customer interactions
- Collaborating with cross-functional teams to deliver exceptional customer experiences
- Continuously improving your knowledge and skills to provide the best possible service
- A minimum of 1 year of experience in a customer service or call centre role, preferably in the healthcare industry
- Excellent communication and interpersonal skills, both written and verbal
- Strong problem-solving abilities and a customer-centric approach
- Proficiency in using various software applications and digital tools
- Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
- A genuine passion for delivering exceptional customer service
What we offer
At iOPEX Technologies Philippines Inc., we are committed to providing our employees with a rewarding and fulfilling work experience. Some of the key benefits you can expect include:
- Competitive salary and performance-based bonuses
- Comprehensive health and life insurance coverage
- Opportunities for career growth and professional development
- A positive, supportive, and inclusive work environment
- Team-building activities and company-sponsored events
About us
iOPEX Technologies Philippines Inc. is a leading provider of business process outsourcing (BPO) services, specialising in delivering innovative solutions to clients across various industries. With a strong focus on customer satisfaction, we are committed to creating a workplace that fosters collaboration, innovation, and personal growth.
If you're ready to embark on an exciting journey with a dynamic and forward-thinking company, we encourage you to apply for this CSR Healthcare Account | Blended Non Voice role at iOPEX Technologies Philippines Inc. today.