Strata/Body Corporate Administration Assistant
- Metro Manila (Remote)
- Full-time | Permanent Work from Home
- PHP 50,000PHP to 60,000PHP (depending upon experience) per month (inclusive of PHP 3,000 de minimis benefit)
***PLEASE NOTE: ONLY APPLY FOR THIS ROLE IF YOU HAVE PREVIOUS EXPERIENCE WORKING FOR A STRATA/BODY CORPORATE AUSTRALIAN BASED BUSINESS***
About the Role
We are partnering with a well-established Australian-based owners corporation and strata management business that provides professional management services across a diverse portfolio of properties.
We are seeking a detail-oriented Administration Assistant to provide dedicated administrative support to the Owners Corporation Managers (OCMs) within the business. This is a backend support role focused on processing the day-to-day administrative workload that keeps a busy strata portfolio running — from preparing Notices of Meeting and managing post-AGM action items, through to overseeing maintenance jobs, recurring compliance tasks, and insurance renewals.
This role is ideal for an experienced strata or body corporate administrator who is highly organised, accurate, and takes genuine pride in following work through to completion. You will play a critical part in improving manager productivity, removing administrative pressure points, and ensuring repeatable processes are applied consistently across the business.
Key Responsibilities- Prepare Notices of Meeting for Annual General Meetings, coordinating inclusions with Owners Corporation Managers to ensure accuracy and compliance with legislative requirements
- Receive AGM minutes from managers, extract instructions, and create corresponding tasks in the business’s software platform, tracking each item through to completion
- Apply consistent post-AGM workflows to ensure follow-up actions are completed accurately and on time
- Monitor maintenance jobs from creation through to closure, liaising with contractors and managers to progress works and confirm completion
- Close out maintenance jobs in the software platform and maintain up-to-date job status records
- Review, action and update recurring maintenance tasks, tracking cyclical compliance items and ensuring servicing is completed on schedule
- Assist with maintaining a master list of annual insurance renewal dates across all portfolios, tracking quotation deadlines and preparing renewal quotations for managers to send to committees
- Perform accurate data entry across property details, tasks, meetings, recurring maintenance and action items
- Provide ad hoc administrative and maintenance support to Owners Corporation Managers as required
- Communicate professionally with managers, contractors, suppliers and other stakeholders via email and other platforms
- Work to defined KPI timeframes — for example, processing quotations and AGM minutes within 3 business days, and emails within 2 business days
- Minimum 2 years’ previous experience in strata, body corporate or owners corporation administration is essential
- 2–3+ years’ overall experience in administration and/or customer service
- Strong written and verbal English communication skills, with a focus on delivering exemplary customer service
- Excellent attention to detail, accuracy and quality assurance — committed to completing work to the highest standard
- A strong sense of urgency and excellent time management, with a demonstrated ability to meet KPIs, goals and deadlines
- Great initiative and strong critical thinking skills, with the ability to identify what needs to be actioned before being asked
- High level of computer literacy, including the Microsoft Office suite, with the ability to learn new software platforms (e.g. strata management software, job and maintenance tracking systems)
- Ability to work both independently and as part of a team
- Ability to work Australian Eastern Standard Time (AEST) / Australian Eastern Daylight Time (AEDT) business hours
- Monthly salary of PHP 50,000 - 60,000PHP depending upon experience (inclusive of PHP 3,000 de minimis benefit)
- Healthcare benefits after 3 months of employment
- 25 Paid Time Off (PTO) days per year (combination of vacation, sick, and emergency leave)
- Permanent Work-from-Home arrangement
- Long-term, stable role with opportunities for career growth
- Work with a dynamic and reputable Australian business
- Operating System: Windows 10 Home/Pro — 64-bit (Genuine)
- CPU/Laptop:
◦ Recommended: Intel Core i5 8th gen and above, or equivalent
- Memory: 8GB RAM or more
- Anti-virus installed on the device
- Internet: Minimum 100 Mbps (DSL/Fibre only). LTE accepted as backup connection only.
- Laptop battery: Must last at least 1 hour on a full charge
- Power backup required
- Headset with microphone and noise cancellation (Jabra or Plantronics recommended)
- Dual monitors required
About Global Offshore Strategic Solutions (GOSS)
GOSS partners with Australian businesses to deliver offshore staffing solutions that are business-ready from day one. Our focus is on hiring, training, and managing talented professionals who integrate seamlessly with our clients’ teams — enabling businesses to scale efficiently and confidently.
How to Apply
If you are an experienced strata or body corporate administrator who thrives in a structured, process-driven environment and takes pride in following work through to completion, we’d love to hear from you. Apply now with your CV outlining your relevant experience.