POS Field Technician (Lapu-Lapu City | NCR SALARY | Must have own motorcycle)

Calling all IT and POS terminal enthusiasts!

The largest non-bank POS terminal network in the Philippines is hiring.

• Permanent and Direct employment (Not under agency)
• NCR (Minimum wage) rate with a salary increase based on performance/eligibility.
• Comprehensive Onboarding Training to help you improve your competencies
• Motorcycle Allowance
• HMO & Insurance upon regularization
• Career & Leadership Training Programs

• Service Request Fulfilment: Deploy, replace, check, reprogram, and provide other services per customer specifications within agreed timelines.
• Testing and Calibration: Ensure installed equipment functions correctly through testing and calibration.
• Merchant Training: Train merchants on terminal functionality, care, and security.
• Troubleshooting: Efficiently diagnose and resolve technical issues.
• On-Site Support: Provide technical assistance on-site, promptly resolving customer concerns.
• Communication: Maintain clear updates for customers on service status.
• Service Reports: Complete detailed field service and related reports.
• Submission of Reports: Ensure timely submission of all required reports.
• Expense Liquidation: Follow policies for timely field expense reimbursement.
• Inventory Management: Account for all company assets during field assignments.
• Others: Attend scheduled trainings and meetings as required.

JOB QUALIFICATIONS:

• Technical Vocational graduate/any Technical-related college degree or undergraduate.
• Computer literate and knowledgeable in Basic Windows Applications.
• Has a motorcycle, updated driver’s license, and ORCR.
• Has experience or a background in providing good customer service is an advantage.
• Ability to work independently and as a part of a team.
• Willing to do Fieldwork.
• Willing to work on Holidays and render overtime/on-call per business requirement.
• Willing to be trained in our Manila office (with pay - NCR Rate)