IT Business Analyst
NCS Philippines Makati Full-time
Company Overview
NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact.NCS is a subsidiary of the Singtel Group.
About the role
NCS Philippines is seeking an experienced IT Business Analyst to join our dynamic team in Makati City, Metro Manila. As an IT Business Analyst, you will play a crucial role in bridging the gap between our clients' business needs and the technical solutions we provide.This full-time position offers an exciting opportunity to contribute to the success of our organisation and our clients' digital transformation journeys.
What you'll be doing:
- Elicit, analyse and document business requirements, processes and systems
- Translate business needs into functional and technical specifications
- Collaborate with cross-functional teams, including developers and project managers, to ensure the successful delivery of IT solutions
- Facilitate workshops and meetings to gather and validate requirements
- Develop user stories, use cases and other artefacts to support the development process
- Perform gap analysis and process improvement to optimise business operations
- Conduct user acceptance testing and provide post-implementation support
What we're looking for:
- Degree in Information Technology, Computer Science or a related field
- Minimum 3 years of experience as an IT Business Analyst or in a similar role
- Strong understanding of business analysis methodologies and best practices
- Excellent communication and interpersonal skills to effectively liaise with business and technical stakeholders
- Analytical mindset with the ability to understand complex problems and devise practical solutions
- Experience in process mapping, requirements elicitation and documentation
- Proficient in MS Office Suite (Word, Excel, PowerPoint)
Apply now for this exciting opportunity to join our team as an IT Business Analyst.
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