Technical Writer / Content Writer / Manual Writer | Hybrid Setup
The candidate will be responsible for developing and maintaining manuals, SOPs, brochures, reports, or articles for internal and external clients.
Duties and Responsibilities- Develop and maintain operational procedures, manuals, and training guides for the internal team.
- Manage updates and revisions of process documents.
- Maintain a comprehensive repository of all documentation.
- Performs other duties as assigned.
- Amendable working Night Shifts
- Amendable working Onsite
- Proven work experience as a technical writer, manual writer, content writer, or in a related field
- Any Bachelor's degree but preferably in Journalism, Communication, English, or related field
- Highly proficient in oral and written English
- Experienced in creating process flow charts
- Strong research and analytical skills
About Intelassist
Established in 2007, Intelassist is a remote staffing organization that originated from a collaboration between US-based industry professionals and an experienced operational team in Manila, Philippines. Our US team brings over 20 years of experience in engineering, manufacturing, IT, finance, and high-level operations, while our Manila-based team offers over 15 years of experience in delivering exceptional support to global enterprises.
Our coast-to-coast US offices, in collaboration with our dedicated employees in the Philippines, enable us to deliver results to clients in various markets and for a wide range of roles. With over 15 years of experience in the BPO industry, Intelassist places a strong emphasis on organizational resilience and social stewardship to foster lasting, meaningful partnerships within our team and with our clients.
At the core of our business lie our people. Our ability to recruit, train, and, most importantly, retain exceptional team members is not only what enables Intelassist to attract the region’s finest talent but also what bestows stability upon our clients through reduced turnover and tangible outcomes.
With a workforce of slightly over 1,000 employees, we strike a balance – substantial enough to possess profound insight into the Business Process Outsourcing (BPO) industry, yet intimate enough to maintain the family-like, high-energy work atmosphere that our candidates seek.
At Intelassist, we specialize in sourcing, training, and retaining top-tier talent, each exclusively dedicated to meeting our clients’ unique needs. Our proven track record and local presence ensure that Intelassist clients enjoy increased productivity, reduced staff turnover, and significant cost savings.
WHY INTELASSIST?We grow together. We value your effort. We aim to empower you.